Need answers? You've come to the right place!

If you'd rather speak to our team, simply call us on 01892 770 188 (Monday-Friday, 9am-5pm).

Q: Is Benyfit Natural dog food expensive?

A: We think our food is great value for such a high-grade, premium product. For many dogs, a Benyfit Natural diet can cost £1-£2 per day or less. Our prices reflect the high-quality, ethically-sourced British products we use. But it's also worth thinking about the savings you make - most likely fewer vets bills because Benyfit Natural can help prevent obesity, allergies, tooth decay and a whole raft of health problems, especially as dogs get older.
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Q: Can I make raw dog food myself?

A: In theory, yes. But we wouldn't recommend it. To do it properly, you'd need a lot of time and expertise. Raw meat has to be handled very carefully by us humans to stay safe (food hygiene training would be vital). Also, it's essential that every meal is balanced enough to be 'complete'. For that, you'd need a nutritionist involved. At Benyfit Natural, we've done all of this - to save you from all the effort. We can tell you, it's a long journey to get it right! Read our story.


Q: Why do dog owners settle for tins and kibble - when raw food is the best way?

A: Raw food used to be the most popular way. But cooked tinned dog food and kibble were introduced to the pet market about 60 years ago - for people's convenience (and because it was lucrative business opportunity!). Now pet food is a massive commercial market place. It's hard to get the message out - when you're competing with a multi-million pound, global industry. But plenty of health-minded professionals are doing just that - and a transformation back to raw food is underway! You can help by telling your friends and by following us on Facebook, Instagram and Twitter

We're especially grateful to Dr Ian Billinghurst, a leading Australian vet and canine nutritionist who published a book called Bones and Raw Food. This started a revolution in the feeding of our pets, revealing what's going into their food and where it's coming from.


Q: Why isn't mass-products tinned food and kibble so healthy?

A: The cooking process breaks down the many proteins and amino acids found in raw meat, destroying as much as 70% of the nutritional goodness essential to the wellbeing of all carnivores. More worrying still, most commercial pet foods contain a large percentage of grains, cereals and soya used as fillers. Dogs are simply not genetically designed to eat this. This could lead to health problems that may include ear and anal gland infections, skin allergies, diabetes, heart and joint problems.


Q: Why do you believe your dog food is natural for dogs?

A: It's because we aim to replicate what they'd eat in the wild - what nature intended. Dogs are omnivores. They devour up to one third of their nutritional needs from raw bones. This will include calcium, complex fats, magnesium and vitamins. Bones also keep a dog's teeth clean and gums healthy, which has been shown to lead to a longer life. If they were left to their own devices, dogs would eat rabbits, birds and other animals. They would consume the whole animal, including muscle and organ meat, bone and intestines. They would further raid nests and eat eggs, including the shells. Canines are natural grazers too - and feed on grass, greens and root vegetables, berries and more.


Q: My dog loves treats. Do I really have to stop giving them? It seems mean!

A: Keep giving them treats - just make it the right ones! Treats are really important for training, rewards, games and making life fun for your dog. That's why we've made healthy treats - so your dog's diet can be complete in every way. We also offer meaty bones and chunks which are ideal for your dog to gnaw on outdoors.


Q: Are there any additives in Benyfit Natural?

A: All our ingredients are natural and ethically sourced. There are no additives, colourings, preservatives or unnecessary bulking agents.  We simply add herbs to enhance the food naturally.


Q: What are the benefits of feeding Benyfit Natural to my dog?

A: The benefits are almost too many to list. But they include improved life expectancy, skin, joints, teeth and coats, as well as help to overcome digestion problems, constipation, diarrhoea, weight issues (overweight and underweight), and also as a way to balance temperament and energy levels. Why? Because this is the food they were meant to eat in nature. Read about the Raw Benefits for more details.


Q: Where can I buy Benyfit Natural?

A: You can order online in our shop and we'll deliver direct to you. But we're also expanding our network of approved stockists across the UK, such as independent pet shops, country stores, garden centres and vets. See our stockists here.


Q: Is your food really healthy - when it's frozen?

A: Yes. It's made with quality ingredients and created here in Britain - and the goodness is captured by our freezing process. Once thawed, our food is full of colour and bursting with flavour and goodness. Just compare that to bland tinned food, which might be made anywhere in the world in giant factories - and pressed into metal cylinders, so it can sit around in warehouses for ages. And it's a similar story for kibble. Think about huge conveyor belts, mixing and drying this stuff into pellets. Sure, there may be a nice picture of a dog on the front of the pack - but the whole behind-the-scenes process just doesn't seem natural.


Q: Can a raw diet be fed to any kind of dog?

A: Yes it can, irrespective of breed, shape, or size.  Genetically, the canine digestive system is the same in all dogs. No-one needs to miss out! 


Q: Raw feeding seems to be very complicated compared to processed food?

Raw feeding is simple. At Benefit Natural we have designed a specific working dog food that nutritionally-balanced complete raw food diet. Simply thaw and serve. See how to Get Started in 3 Easy Steps.


Q: My vet says raw food diets are bad for my dog?

A: Vets are generally not nutritionists and are subject to the same blanket advertising and sales propaganda from processed food manufactures that we all see. Some vets sell mass-produced products too - and it's highly-profitable for them. But more are seeing the value of raw diets. See What vets say. You can also find a raw food vet.


Q: Can I mix processed food and RAW together? For example, adding mixer?

A: No, definitely not. Processed food moves through your dog's digestive system more slowly than raw food. Since dogs naturally eat raw meat and bones, the canine high stomach acidity breaks down bone content and bacteria very efficiently. If you feed kibble and raw mixture, the kibble slows down the digestion of the raw - and allows the possibility of bacteria being able to flourish. Raw-fed dogs are not prone to any higher risk of bacteria, since their stomachs are more acidic, making bacteria more unlikely.


Q: How soon can I expect to see a difference?"

A: Firstly, you'll notice how much your dog enjoys the food. Soon, you'll notice their smaller, firmer bowel movements, which are often odourless and easier to clean up. Then you'll begin to notice your dog is healthy and happier. Benyfit Natural encourage a more resilient immune system and greater all-round wellness. See the benefits for more details.


Q: Why is my dog drinking less water?

A: Water should always be available but you may notice a marked decrease in intake, which is normal. Raw-fed dogs will drink less because of the high moisture content in raw feed, which hydrates them. Meat and vegetables are moist, naturally. We keep it that way.


Q: What are the main ingredients in your recipes?

A: We use fit-for-humans grade muscle meat, plus bone, offal, vegetables and other ingredients, such as whole raw egg, herbs and flax seed oil. These combine to provide a complete, balanced diet. Read about our ingredients.


Q: Aren't bones meant to be dangerous to dogs?

A: Cooked bones can be, yes. They can split into shards and harm your dog. But raw bones are safe for them. You must always supervise your dog when they are eating a raw bone.


Q: Are raw eggs safe to include?

A: Yes. They are a fantastic source of a wide variety of nutrients. The chance of salmonella bacteria being inside an intact egg is about 0.005%, so it is very low risk. They are packed full of amino acids, the building blocks for all cells, and they are an excellent source of protein.


Q: Do dogs really eat plants and vegetables in the wild?

A: We think so, yes. There is a debate over the use of vegetables in dog food. But we believe that dogs naturally graze, so we include vegetables. Broccoli is an antioxidant high in nutrients, carrot is good for healthy eyesight and rich in vitamins, while root vegetables like Swede are high in minerals. See our ingredients for more details. Dogs would also naturally consume vegetables, grass and other plant material when they eat prey, as they would eat the contents of the stomach.


Q: Is offal OK for dogs?

A: Yes. Dog food must not contain more than 10% offal. But some offal is excellent for a balanced diet. We include liver, which is nutrient-rich, neutralises toxins, helps digestion and supports nerve health. It's also essential for healthy brain and muscles. Heart is a great protein source, maintains muscle stamina, and is collagen-rich for healthy joints.


Q: Is it OK to include bone in your recipes?

A: Raw bone, yes (cooked bones could be dangerous). Raw bones are a fantastic source of protein, calcium, phosphorous and good fats. They are essential for maintaining the calcium/phosphorus ratio, and provide natural chondroitin for joint health. Bone is rich in omega 3, selenium and vitamin b3. Bone also plays an important role in helping to keep your dog's teeth clean and in maintaining good gut health.


Q: How good is muscle meat for dogs?

A: It's excellent for them. It provides high-quality protein is essential for dogs and is a great source of energy. It also helps to maintain muscle mass without putting on weight. Muscle meat contains essential amino acids (great for healthy cells) and is a good source of potassium (essential for heart health), iron, zinc and taurine.


Q: Why should I buy raw dog food from Benyfit Natural rather than anyone else?

A: We believe our food is the best. We use the highest-quality raw ingredients. Our unique manufacturing process creates a chunkier mince which dogs have to chew, which helps to clean their teeth due to the bone content. Also, our raw materials are British and ethically sourced. See our benefits page for more details.


Q: My dog has a sensitive stomach. Can she eat your food?

A: Yes. We've developed special recipes for dogs with different conditions (and ages).


Q: Can my puppy manage raw food?

A: Yes. Our puppy recipe is perfect for them, giving them a great start in life. It's minced into smaller pieces for younger mouths. What's more, our recipe includes Verm-X, which provides natural and effective control of intestinal hygiene. The herbal ingredients in the Verm-X formulation include vitamins, minerals and trace elements - to help keep your puppy even healthier.


Q: How much food should I feed my dog?

A: It depends on your dog's weight. Check out our Portions Calculator - it'll do the maths for you. Normally you should feed your dog around 2% of its equivalent bodyweight every day. So, for a 25kg dog, that's one of our 500g packs per day (or half a 1kg pack). Very active dogs might need a little more. Puppies need about 6-8% of their bodyweight per day during their growth spurts, though this will tail off as they near 9 months of age - when they can switch to adult portions. Again, our Portions Calculator will tell you how much to serve.


Q: How much space will the food take up in my fridge/freezer?

A: Roughly speaking, 6kg takes up about one basket-full in an freezer. Transfer a few packs every couple of days to the fridge or somewhere cool to de-thaw (takes around 12-24 hours to thaw) so your food is ready to serve.


Q: How long will the food keep in my fridge?

A:  Once de-thawed, it can keep in the fridge for up to four days.


Q: There's no-one in during the daytimes. What'll happen with my delivery?

A: No problem at all. Simply add a note to your online order - there's a space to add your message before you pay. Tell us where to leave the container (eg. 'over the gate' or 'behind the wheelie bin'). We'll take care of it. See our delivery information for more details.


Q: It my dog's birthday. I want to give him a special treat! What do you recommend?

A: What a great idea! Choose Premium Blend in our shop. It includes venison and rabbit. A real treat! That said (whisper it) ... some dogs get this every day! If you want to wrap up some goodies as birthday presents, we offer healthy treats and meaty bones and chunks for outdoors.


Q: What is BARF? I keep hearing the word used in relation to dog food.

A: B.A.R.F. stands for Biologically Appropriate Raw Food. It's a general term for the kind of food we produce. We believe that Benyfit Natural is the best kind of BARF product available. See the benefits to find out why. At Benyfit we make  a specific working dog food that is following the BARF principal. 


Q: My dog is doing really well on your food. I just wanted to let you know!

A: Thanks. That's great! We love to hear to your news. See our testimonials - and use the form to add your story and a photo of your dog please!  We may publish it on Facebook and Twitter too (we won't publish your full name or email address).


Q: My vet recommends dried pet food. It's expensive too, so it must be good, right?

A: Selling branded dried food can be a profitable business but kibble has problems. Kibble is cooked at very high temperatures and this destroys the nutrients. It often contains animal derivatives and is mostly made of cereals, which are not ideal at all for dogs! What's more, kibble often contains colourants, additives and preservatives. Put simply, kibble is unnatural. You'd never find it in the wild!


Q: I've got a question - but I can't find the answer here. What shall I do?

A: Go to our advice section or our ask a question page if you'd like more answers about our exclusive raw working dog food, nutrition or dog behaviour.  But if you'd rather speak to one of our team in person, that's OK too. Simply call us on 01892 770 188 (Monday-Friday, 9am-5pm). We'll be happy to help.


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