A day in the life of Alice, our Sales and Customer Service Executive.
Who are you and what is your role at BN?
Sales and customer service executive, I am also in charge of social media.
What does your typical day look like?
Although my job title is officially ‘Sales and customer service executive’, my job role is extremely varied and no two days are the same. My day will generally start with label printing, this means we can get all our orders shipped out on time! Once I have checked my emails I tend to head over to social media, this is a big part of my job. In the afternoon I may be packing boxes, speaking on the phone, taking orders, giving advice, stock checking and welcoming visitors to Benyfit HQ. If I’m very lucky I get to cuddle dogs too!
What do you love most about working for BN?
I am extremely passionate about dogs and how to keep them in optimum health, my job allows me to do this. I love that Benyfit Natural is a family run business and that I am learning about all roles within the company, I feel lucky to work with like-minded people who are very supportive.
What's your fav dog and why?
I love all dogs, so it’s hard to choose but at a push an English Bull Terrier, I do not see enough of them! They are so misunderstood, I have never experienced a breed so loving, loyal and so full of personality.
Alice and Bubbles pictured above.
What would you say to anyone thinking about starting their dog on BN?
Take advantage of our advice, it is what we are there for, what we love and what we are passionate about, we have a panel of fully trained vets, nutritionists, trainer’s, experts in the industry and a product like no other.
What is your biggest challenge to date?
I have a really busy role and have had to learn a lot in a short space of time which has meant prioritising has been a big challenge, however, with my thirst of knowledge and all things dog I have got to grips with my role and am keen to learn more.
What are your thoughts for the future of BN?
We have the appropriate recipes, people, help and passion for this wonderful food to sell far and wide. I envisage new products and flavours being developed. I then see us taking our knowledge and premium raw dog food world-wide and, perhaps, that is not too far away.
Favourite dog related quote?
Whoever said ‘diamonds are a girl’s best friend’, never owned a dog.